Data Protection and Privacy Policy

· Introduction
The purpose of this policy is to explain how eweb.co.uk collects, protects, and uses personal data. eweb.co.uk is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.

· What Types Of Personal Data Does eweb.co.uk Collect?
eweb.co.uk needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. eweb.co.uk also has access to personal data that is generated over the eweb.co.uk network* including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances eweb.co.uk may also collect financial information about eweb.co.uk customers and end users from third parties to enable eweb.co.uk to assess its risks in granting credit terms and contact information about organisations eweb.co.uk considers may be interested in eweb.co.uk's products and services.

· How Does eweb.co.uk Obtain Personal Data?
eweb.co.uk obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the eweb.co.uk website); from third party list brokers; from resellers who pass on personal data to eweb.co.uk about end users; and directly from the eweb.co.uk network.

· How Does eweb.co.uk Use The Personal Data It Holds?
Providing and Improving the eweb.co.uk Service
Most of eweb.co.uk use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, eweb.co.uk may also use personal data to improve on the level and type of service eweb.co.uk offers to its customers. As part of this interest in improving the service provided eweb.co.uk may process personal data for the purposes of sales analysis and customer usage statistics.

· Direct Marketing
eweb.co.uk may from time to time inform its customers, end users and potential customers about eweb.co.uk and eweb.co.uk affiliate products and services and other information eweb.co.uk feels may be of interest. Customers and other recipients of information from eweb.co.uk may indicate at the time they first place an order with eweb.co.uk whether or not they wish to receive such information or at any later time by simply contacting eweb.co.uk as indicated in paragraph 9 below.

· Does eweb.co.uk Transfer Personal Data Overseas?
As eweb.co.uk is part of a global organisation with local operating companies in a number of countries world-wide, to fulfil its customer service obligations it is necessary for eweb.co.uk to transfer and process personal data outside the country in which the personal data is collected. This will include transfers to eweb.co.uk affiliates based in the United States. Prior to making any such transfer eweb.co.uk will put in place security procedures and firewalls designed to prevent unauthorised use of or access to personal data.

· To Whom Does eweb.co.uk Disclose Personal Data?
eweb.co.uk will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing. As a general rule, eweb.co.uk does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where eweb.co.uk is under an obligation by law to disclose personal data or where eweb.co.uk has contracted with third parties to assist in providing services to eweb.co.uk customers such as for delivery, installation and systems support services.

· How Does eweb.co.uk Protect the Personal Data it Holds?
eweb.co.uk takes customer confidentiality and security very seriously. eweb.co.uk has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within eweb.co.uk. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective. eweb.co.uk will also actively investigate and co-operate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable eweb.co.uk Acceptable Use Policy –See Terms and conditions.

· Customers' Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by eweb.co.uk specific rights to access and rectify personal data held about them. These include the right to:
· obtain from eweb.co.uk, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
· request the deletion or rectification of personal data which is inaccurate; and
· as explained in paragraph 4.2 above to object to any unsolicited information sent by eweb.co.uk regarding promotions or new products and services.
· Contact Details
If any individual wishes to contact eweb.co.uk regarding the personal data held about them or has any other question about eweb.co.uk data privacy procedures, they should send a letter to the direction of "eweb.co.uk Customer Services Department" at eweb.co.uk's address.

. Policy Updates
As part of eweb.co.uk's commitment to compliance with data privacy requirements, and to reflect changes in eweb.co.uk's operating procedures, eweb.co.uk may update the terms of this policy from time to time, and will post the revised policy on this website.